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Re: Seymour Duncan Quality Control
[ QUOTE ]
a) write on letterhead (use a professional letter template in Microsoft Word)
b) don't come off as an a-hole
c) detail your past history with the company (loyal customer)
d) why you were surprised by the current issue and what the inconvenience factor and cost was (include receipts)
e) why it's beneficial for them to keep you as a customer
f) and most important, what you feel would be a reasonable resolution
[/ QUOTE ]
Are you trying to tell me that that method is more effective then sending them anonymous emails telling them how they suck? I don't buy it! [img]/images/graemlins/tongue.gif[/img]
[ QUOTE ]
a) write on letterhead (use a professional letter template in Microsoft Word)
b) don't come off as an a-hole
c) detail your past history with the company (loyal customer)
d) why you were surprised by the current issue and what the inconvenience factor and cost was (include receipts)
e) why it's beneficial for them to keep you as a customer
f) and most important, what you feel would be a reasonable resolution
[/ QUOTE ]
Are you trying to tell me that that method is more effective then sending them anonymous emails telling them how they suck? I don't buy it! [img]/images/graemlins/tongue.gif[/img]
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