New RR1 arrived today with a scratch...

[MetalDaze]

...actually two scratches on the back. Both are sort of small; one by the strap post and the other near the cord jack.

Should I be pissed? Should I send it back? As a lefty, it's hard to find a guitar in stock, so I'd be stuck with placing an order and waiting.

For those interested, it's a Trans-Red RR1 with chrome hardware.

[BeëlzeM]

Claim a partial refund, perhaps?

[Hellbat]

I gotta be the first with this one, mostly just because I want to see the guitar...

[The Rossness]

I gotta be the first with this one, mostly just because I want to see the guitar...

+1

[Vass]

Both sound like they happened due to play. Floor model? Did you get a deal on it?

[wilkinsi]

You want a free set of strings, free strap, free plectrums, free cable... and free tuner if you can push it

[MetalDaze]

I tried to take some pictures of the scratches, but with the Trans Red, it's hard to see. Additionally, I found a check in the finish by the nut.

When I first contacted the dealer, I was told that I opened the case too soon after receiving the guitar and the temperature change caused the finish to check. Of course, that didn't explain the other scratches.

Anyway, he asked, "Is this the guitar you wanted?". I said, "Minus the damage, yes".

He said that he has a full service repair shop and that come spring (once the weather warms up), I can send it back and he'll fix all of the blemishes, give it another setup, and ship back for free.

I took him up on the offer.

[jacksonaxes]

"When I first contacted the dealer, I was told that I opened the case too soon after receiving the guitar and the temperature change caused the finish to check". What a load of crap!

[Grandturk]

+1

[MakeAJazzNoiseHere]

Poly 1/8" thick weather checks?

Man, they are getting good with making poly as crappy as lacquer these days.