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Fender Jackson high e string problem.

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  • Fender Jackson high e string problem.

    Hi, I have a new soloist and the high e string keeps slipping off the fretboard. My guitar tech shaved the fret down so it wouldn't catch but he says there is no way to fix the high e string and that's how they set it up from the factory so there's not a way to fix it. I heard a rumor that the Fender Jacksons have this problem is that true?

  • #2
    Some do. Some of the older ones had it as well. Gibson USAs have it. Fender USAs have it. USA-made PRSs have it. Every guitar ever made or that ever will be made will have at least one that does it.

    Does the nut sit to one side more than the other? That could be an easy fix.

    Assuming it's actually a build issue (Floyd mount holes drilled off-center), see about exchanging it. Or you could look into having someone fill and redrill the Floyd holes, and reshape the Floyd slot, and the recess.
    I want to depart this world the same way I arrived; screaming and covered in someone else's blood

    The most human thing we can do is comfort the afflicted and afflict the comfortable.

    My Blog: http://newcenstein.com

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    • #3
      I asked my guitar tech if he could fix the neck so it wouldn't happen and he said there wasn't anything that he could do with the neck that would fix it.

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      • #4
        Newc asked about the nut, not the neck.
        It's all about the blues-rock chatter.

        Originally posted by RD
        ...so now I have this massive empty house with my Harley, Guns, Guitar and nothing else...

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        • #5
          Something like this is always worth a second opinion. Just because one guy hasn't thought of a good solution for it doesn't mean that someone else wouldn't be able to think of something clever.

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          • #6
            I had an SL2H Mah that had this problem and sent it back. I have also had a CS Charvel with the same problem and that was a bolt on. It too was sent back. You are correct that this seems to be a common problem. One of the first things I check now before purchasing a guitar is proper string alignment. I have owned and played many Gibson's and never experienced this with them.

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            • #7
              Step 1 find out which nut you have on your Jackson. There are different sizes and string spacings. You might solve this by simply changing the nut out (not expensive). There is nothing you can do to the neck itself to fix this problem as there is no way to add the width you need. See below for Floyd nut sizes... Is your neck bound? That requires a narrower nut than an unbound neck. If you have an R4 nut you can swap it out for the R3 and that might solve your issue. As stated in previous posts, make sure the screw holes are aligned right so that the nut is not slightly off...you would be suprised how big a difference a small adjustment can make! Good luck!

              R1: narrow: Width: 1-9/16" (39.7mm); Height: .235"; E to E Width: 1.309; Radius: 10"; String Spacing: .2398”

              R2: standard: Width: 1-5/8" (41.30mm); Height: .230"; E to E Width: 1.371; Radius: 10"; String Spacing: .2505”

              R3: wide: Width: 1-11/16" (42.90mm); Height: .278"; E to E Width: 1.4155"; Radius: 12"; String Spacing: .2591” (narrower string spacing for bound necks)

              R4: wide: Width: 1-11/16" (42.90mm); Height: .278"; E to E Width: 1.4355; Radius: 10"; String Spacing: .2631” (wider string spacing, not bound necks)

              R5: extra wide. Width: 1-3/4" (44.45mm); Height: .280"; E to E Width: 1.491; Radius: 10"; String Spacing: .2736”

              R6: R1 with bullet nut relief. Width: 1-9/16" (39.70mm); Height: .235"; E to E Width: 1.309; Radius: 10"; String Spacing: .2398”

              R7: R2 with bullet nut relief. Width: 1-5/8" (41.30mm); Height: .230"; E to E Width: 1.371; Radius: 10"; String Spacing: .2502”

              R8: R4 with flatter radius. Width: 1-11/16" (42.90mm); Height: .225"; E to E Width: 1.4355"; Radius: 10"; String Spacing: .2631”
              "Rule number one: In my van, it's Rush. All Rush, all the time. No exceptions. Rule number two: Nobody touch the red button. And I mean never touch the red button. Most importantly, rule number three: There's no jerking it in my van!"

              Kemper 600 watt Profiling Amp
              ENGL Powerball II
              Peavey 5150 4x12 Slant Cab
              Mesa 4 x 12 Slant Cab
              Marshall 2x12 Cab

              2010 Jackson SL2H Trans Blue
              1988 Charvel 750XL Trans Cherry Burst
              1989 Charvel 750XL Trans Cherry Burst Hardtail
              2011 Jackson DK2M Blue
              2011 Jackson DK2M Black
              1987 Charvel Model 2 White
              2012 Charvel Dimartini Crossed Swords
              1991 Charvel Dinky 080-SH Blue Crackle
              1990 Grover Jackson Dinky Trans Purple
              2010 Jackson Mutt Slime Green
              2012 Charvel Jap Pro Mod Candy Blue
              2006 Gibson Les Paul Custom Black
              2003 Gibson Les Paul R9 Custom Shop Reissue
              2013 Gibson Les Paul Studio Pro Silverburst
              2013 Epiphone Plus Top Pro w/ Bonamassa pups
              2014 PRS SE Custom 24 Emerald Green
              1987 Tokai Silver Star Strat

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              • #8
                Originally posted by BigE13 View Post
                Step 1 find out which nut you have on your Jackson. There are different sizes and string spacings. You might solve this by simply changing the nut out (not expensive). There is nothing you can do to the neck itself to fix this problem as there is no way to add the width you need. See below for Floyd nut sizes... Is your neck bound? That requires a narrower nut than an unbound neck. If you have an R4 nut you can swap it out for the R3 and that might solve your issue. As stated in previous posts, make sure the screw holes are aligned right so that the nut is not slightly off...you would be suprised how big a difference a small adjustment can make! Good luck!

                R1: narrow: Width: 1-9/16" (39.7mm); Height: .235"; E to E Width: 1.309; Radius: 10"; String Spacing: .2398”

                R2: standard: Width: 1-5/8" (41.30mm); Height: .230"; E to E Width: 1.371; Radius: 10"; String Spacing: .2505”

                R3: wide: Width: 1-11/16" (42.90mm); Height: .278"; E to E Width: 1.4155"; Radius: 12"; String Spacing: .2591” (narrower string spacing for bound necks)

                R4: wide: Width: 1-11/16" (42.90mm); Height: .278"; E to E Width: 1.4355; Radius: 10"; String Spacing: .2631” (wider string spacing, not bound necks)

                R5: extra wide. Width: 1-3/4" (44.45mm); Height: .280"; E to E Width: 1.491; Radius: 10"; String Spacing: .2736”

                R6: R1 with bullet nut relief. Width: 1-9/16" (39.70mm); Height: .235"; E to E Width: 1.309; Radius: 10"; String Spacing: .2398”

                R7: R2 with bullet nut relief. Width: 1-5/8" (41.30mm); Height: .230"; E to E Width: 1.371; Radius: 10"; String Spacing: .2502”

                R8: R4 with flatter radius. Width: 1-11/16" (42.90mm); Height: .225"; E to E Width: 1.4355"; Radius: 10"; String Spacing: .2631”
                How do I make sure the screw holes are aligned correctly?

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                • #9
                  Originally posted by tylermorris View Post
                  How do I make sure the screw holes are aligned correctly?
                  The nut will not hang over either side of the neck but should fit perfectly even with each edge. If that is how it looks they are aligned correctly. If not, you can loosen the screws, apply pressure to move the nut over, hold in place and screw back down tight. If they are really badly aligned you may have to fill the screw holes and retap them...i would have someone experienced do this for you. Hope this helps! "E"
                  "Rule number one: In my van, it's Rush. All Rush, all the time. No exceptions. Rule number two: Nobody touch the red button. And I mean never touch the red button. Most importantly, rule number three: There's no jerking it in my van!"

                  Kemper 600 watt Profiling Amp
                  ENGL Powerball II
                  Peavey 5150 4x12 Slant Cab
                  Mesa 4 x 12 Slant Cab
                  Marshall 2x12 Cab

                  2010 Jackson SL2H Trans Blue
                  1988 Charvel 750XL Trans Cherry Burst
                  1989 Charvel 750XL Trans Cherry Burst Hardtail
                  2011 Jackson DK2M Blue
                  2011 Jackson DK2M Black
                  1987 Charvel Model 2 White
                  2012 Charvel Dimartini Crossed Swords
                  1991 Charvel Dinky 080-SH Blue Crackle
                  1990 Grover Jackson Dinky Trans Purple
                  2010 Jackson Mutt Slime Green
                  2012 Charvel Jap Pro Mod Candy Blue
                  2006 Gibson Les Paul Custom Black
                  2003 Gibson Les Paul R9 Custom Shop Reissue
                  2013 Gibson Les Paul Studio Pro Silverburst
                  2013 Epiphone Plus Top Pro w/ Bonamassa pups
                  2014 PRS SE Custom 24 Emerald Green
                  1987 Tokai Silver Star Strat

                  Comment

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